Order to Cash Services
Order to Cash Services
End to end order management, fulfilment, distribution and billing.
Global companies face increasing challenges around the management of their Order-to Cash processes, including the ability to effectively manage large order volumes and to deal with a high level of deductions.
Exertis Supply Chain Services provides an end-to-end Order to Cash (OTC) service for both B2B and B2C business, ranging from order receipt, fulfilment, distribution, invoicing and cash collection. By fulfilling orders and collecting cash on your behalf, you significantly reduce the level of complexity in your supply chain while optimising your free cash flow.
OUR ORDER TO CASH SERVICES INCLUDE:
We will manage your internal and B2B orders via our online web portals, EDI (electronic data interchange) systems and customer contact centres. We can also implement omni-channel solutions to manage your online B2C orders via desktop PC, tablet and mobile phone.
Via our global offices, international hubs and logistics partners, we will provide a fully-managed order fulfilment service that includes inventory stocking, logistics, transportation and delivery.
BILLING AND CASH COLLECTION
We will provide invoicing, tax and collections management with flexible billing options across multiple currencies.
CREDIT CONTROL AND TERMS MANAGEMENT
We will provide your customers with credit management services internationally with payment terms available on all orders.
ORDER TO CASH IT SYSTEMS
We can integrate your own enterprise resource planning (ERP) systems with our SAP software to enable you to self-manage and control your order to cash cycle.
Our OTC process enables you to swiftly fulfil and bill orders into new channels and markets, while we manage cash collection, taxation and currency exchange.
WHY CHOOSE EXERTIS SUPPLY CHAIN SERVICES FOR ORDER TO CASH
Short Lead time from Order to Cash
With our global warehousing network and ability to rapidly deploy new storage facilities, we can maintain buffer stock close to your delivery points minimising lead times between order placement, product delivery and cash collection.
Fast and Efficient Returns Management
With our global collection points, we can expedite your customer returns, repairs and exchanges virtually anywhere in the world.
Duty Paid Product Delivery
We can deliver your products with duty paid (DDP) in over 68 countries.
One fulfilment partner, One Invoice
By enabling Exertis Supply Chain Services to manage your order to cash processes, we will provide you with a single aggregate global price meaning you do not have to manage multiple vendors and distributors.
Flexible Billing Options
We have the ability to invoice your global or regional offices, or we can deliver products direct to your customer with the customer as the importer of record (IOR).