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Business Partner China

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Your end-to-end China business partner, from
concept to customs.

We’re not a sourcing agent. We’re not a trading company. We’re the team that sits between your idea and your shelf — designing the product journey, negotiating the commercials, managing the factory, and staying with you long after delivery.

Talk to Our China Team
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  • Business Partner China

100+

Factory Relationships
Active, audited and negotiated on your behalf.

25+

Live Projects a Year
Category agnostic. From consumer electronics to homeware to fitness.

5%

YoY Cost-Down Target
Built into every programme, not an afterthought.

WHAT WE DO

Full-service supply chain management, not just sourcing

We manage the complete product journey from initial concept through to retail delivery and
beyond. Every service is integrated into a single programme with one team accountable for
the outcome.

Range Strategy & Concept

We define the product range, target RRP and cost architecture before a single factory is contacted. Strategy first, sourcing second.

Factory Selection &
Audit

We identify, audit and qualify factories against your specific compliance, commercial and quality requirements.

Design, Tooling & Sampling

We manage the full development cycle: tooling, packaging, CMF samples, and iterative review rounds until the product meets your exact specification.

Compliance & Certification

From UKCA and CE marking to product-specific testing, we manage the entire certification process and coordinate with notified bodies.

Export, Customs & Fulfilment

We handle export documentation, act as Importer of Record, manage customs clearance and coordinate last-mile delivery.

Aftersale & Continuous Improvement

Support doesn't stop at delivery. We manage repair-and-replace programmes and drive year-on-year cost and quality improvements.

Ready to talk about your next programme?

Whether you’re launching a new product or optimising an existing range, we’d like to understand your requirements.

Talk to Our China Team

HOW WE WORK

Concept to delivery in five to six months

Every programme follows a structured methodology with defined milestones and approval
gates. Nothing moves forward until you’re satisfied.

STEP 1

Concept & Strategy
Range, RRP, pricing, factory identification, audits, legal & contracts.

STEP 2

Tooling & Development
Tooling, packaging, process reviews, compliance and certification.

STEP 3

Sample Approval
CMF, product & packaging sign-off, quality and performance testing.

STEP 4

Delivery & Beyond
Export, fulfilment, customs clearance, aftersale support and repeat orders.

IS THIS FOR YOU?

We work with businesses at different stages of the sourcing journey

Wherever you are today, we can help you get to where you need to be. Find the scenario
closest to yours.

OPTIMISING AN EXISTING SETUP
You're sourcing from China already — but the cost, quality or complexity isn't where it should be

You have factory relationships and a product range that's selling, but margins are under pressure, lead times are drifting, or managing multiple suppliers is consuming too much internal resource. We step in to consolidate, renegotiate and bring structure to the programme.

REPLACING A EUROPEAN SOURCING TEAM
You've had an in-house or European-based team managing China — and it's no longer working

Hiring and retaining China-sourcing expertise in-house is expensive and difficult. European-based sourcing teams often struggle with the time-zone gap, factory-floor presence and commercial leverage. We replace that function entirely.

REPLACING A SOURCING AGENT
Your current sourcing agent stops at the port — and you're left picking up the pieces

Sourcing agents add value through presence and relationships, but the model breaks down when compliance requirements are layered, products are new, or retailers demand end-to-end accountability. If you're filling gaps with separate providers, it's time for a single point of ownership.

PRIVATE LABEL RETAILERS
You want to launch or grow a private-label range sourced from China

Private-label success depends on getting the product right first time, hitting the target cost, meeting retailer compliance requirements, and delivering on time. We manage the entire process — from concept through to shelf-ready product.

Not sure which model is right for you?

Book a 30-minute call with our China team. We’ll assess your current setup and tell you
honestly whether we can add value.

Book a Call

WHY EXERTIS SCS

Built for accountability, not transactions

The sourcing industry is built on transactions — find a factory, place an order, collect a fee. We built Exertis Supply Chain Services around programmes, not purchase orders. The difference is structural: our team is accountable for outcomes, not introductions.

That means when something changes mid-production (and it always does), you have one team solving the problem. Not a chain of suppliers pointing at each other.

from concept to customs to aftersale — no handoffs between disconnected providers.
— 30-day net minimums, no deposits, improved working capital.
across consumer electronics, homeware, fitness, toys and more.
— we own the import, customs clearance and compliance documentation.
— 5% YoY cost-down target as standard across every programme.
including repair, replace, and customer service escalation handling.

INSIGHTS & GUIDES

From our China sourcing team

Practical guidance on sourcing, compliance, logistics and supply chain management from
the team that does it every day.

COMPLETE GUIDE

How to Source Products from China: The Complete UK Business Guide

Everything UK businesses need to know about finding suppliers, managing quality, navigating compliance and shipping.

Read
ARTICLE

Why We’re Not a China Sourcing Agent — And What We Do Instead

The difference between a sourcing agent and a full-service supply chain partner, and when each model makes sense.
Read
GUIDE

China Sourcing Risks: What UK Importers Need to Know

Supply chain risks, geopolitical factors, and practical mitigation strategies for importing from China in 2026.
Read

Let’s talk about your China supply chain

Whether you’re evaluating a new partner, replacing one that stopped at the port, or looking to bring structure to an existing programme — we’d like to show you the difference.
Talk to Our China Team