After Sales Support

Exertis Supply Chain Services provide after sales support for the products distributed by our company which you have purchased from Apple.

Depending on the issue that you have experienced with your new product Exertis will help you access the correct level of support from the Developer of the product.

  • Technical support – set-up support or technical trouble shooting guide
  • Developer warranty – for defective products could include repair or replacement
  • If the defective item is no longer available or has been discounted, the customer will be offered a comparable item or value as shown on the original proof of purchase receipt or invoice.

Exertis has the right to disclaim any limited warranty on discontinued products.

Process Timelines

Our customer service support team we will assess the appropriate action required to help you and will respond to you via email advising the next steps within 24 hours.

Support Request Form

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